Uncle Low's Southern food
    Legal

    Privacy Policy

    Last updated: August 29, 2026

    Overview

    Uncle Low's ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. We operate from 5233 Hohman Ave., Hammond, IN.

    Information We Collect

    • Contact information - name, email, and phone number submitted through forms.
    • Form submissions - catering inquiries, contact messages, and event requests.
    • E-commerce information - order details, shipping address, and purchase history.
    • Payment processing - handled through secure third-party payment processors; we do not store full card numbers.
    • Cookies & analytics - basic analytics and, when enabled, Google Analytics 4 to understand site usage.

    How We Use Information

    • To respond to catering inquiries and contact messages.
    • To process orders and send email receipts.
    • To send confirmation emails and, with your consent, SMS confirmations and follow-ups.
    • To improve our products, events, and website.

    Email & SMS Communication

    We may email you regarding your inquiry or order. SMS messages are sent only when you have explicitly consented. You may opt out of SMS at any time by replying STOP.

    Third-Party Platforms

    Online ordering may be available through DoorDash, Uber Eats, or Grubhub during participating events. These platforms have their own privacy policies governing your orders.

    Data Protection & Your Rights

    We take reasonable steps to protect your information. You may request access, correction, or deletion of your data by emailing info@unclelows.com.

    Contact

    Questions about this policy? Email info@unclelows.com. Best contact time: Monday through Friday, before 12:00 PM Central Time.

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